Data Breach: How To Prevent Attacks On Your eCommerce Business
Like any other aspect of a successful business, eCommerce should be an ongoing process of optimization and improvement. Keeping your network safe from hackers is not a one-and-done situation. Your staff, IT, and HR departments should be constantly updating and monitoring your website’s security to and keep up to date and protect against the latest threats and fraud schemes.
Educate your staff about the risks and dangers associated with cyber attacks. Collaboration between human resources and IT departments (no matter how small your staff size is) can be crucial in keeping your business safe.
Small steps, such as instruction on strong and frequently changed passwords or information sessions about how to spot suspicious emails, will help avoid getting hit with an internally inflicted attack.
In addition, offboarding should be done professionally and securely. Ensure that potentially disgruntled individuals will not have access to sensitive information that can be used once they’ve left your organization.
Allow Secure Remote Employee Access
Many companies have moved to what’s known as a “zero trust model.” Since the pandemic initiated a move to remote work, businesses have employees spread out in many locations using different types of computers, tablets, and smartphones. As the world reopens, the remote work trend seems unlikely to change.
In this cloud-based work environment, the IT firewall is not bound by physical space. Thus, a zero trust architecture treats every log in as a potential threat. It requires login credentials to verify every attempt, and limits access based on a least-privilege access model meaning employees can only access the absolute minimum level of clearance needed to perform their work duties. IBM argues that this is the most secure and proactive approach for the future of businesses with remote staff.
Run Antivirus Software
Use antivirus software to constantly scan your system for outside threats. Make sure the software is updated regularly and able to perform the necessary level of monitoring that your SMB demands. There are plenty of options out there to shop around, such as Norton, Kaspersky, and Webroot to name a few.
Use Firewall Protection
Implement a web application firewall that acts like a bouncer at a nightclub, filtering traffic to your website to block access to malicious hackers. The most effective firewall for an eCommerce site is a proxy firewall. This type of firewall generates its own IP address when connecting the internal and outside servers, thereby hiding the original IP address from potential bad actors.
Ensure Safer Guest Sign-Ins
Verify your customer sign-ins to ensure that they are not being manipulated by password cracking bots. One of the most popular steps is CAPTCHA verification. By asking the user to identify a series of images, it ensures that there is an actual human trying to sign in.
Another safety measure is multifactor authentication. When your customer enters their login information they will receive a text message and/or email to ensure that it is in fact them trying to sign in. This message will contain a passcode that can be used by the customer to authenticate themselves. This extra process adds a strong extra layer of protection.