Frequently Asked Questions

Learn more about buying a new point of sale system.

How much does POS software cost?

KORONA POS starts all subscriptions at $59/month for each terminal. The rate is flat and there are never additional charges or fees. KORONA POS has optional industry-specific modules that range an additional $10-50/month. Visit our pricing page to learn more.

What is software-as-a-service (SaaS)?

SaaS means you pay a monthly fee for the software rather than purchasing it outright. The service includes automatic software updates, full phone and email support for any issues you may have while you’re a subscriber.

Do I have to sign a contract?

KORONA POS does not offer any contracts. Your software subscription is strictly a month-to-month agreement, and businesses are free to cancel at any time without additional fees or surcharges.

How much does hardware cost?

Hardware costs vary greatly. Tablets can be under $100, while top-of-the-line desktops can cost up to $2000. It’s entirely up to each customer.

What types of hardware do I need?

Typically, for each terminal, a retailer will need a tablet or desktop POS machine (or both), a receipt printer, a credit card machine that accepts modern payment methods, and a scanner. Additional hardware, like turnstiles or ticket scanners, will be required for certain businesses.

Can I use my existing hardware?

For the most part, yes. KORONA POS integrates with many POS hardware solutions. Shoot us a message with what hardware you currently have and we’ll let you know.

Do you help with installation and training?

Of course. We’re here for you every step of the way. We’ll walk you through the setup to make sure everything is running smoothly before you go live with the system. If your staff ever requires additional help, we’ll provide any additional training that’s necessary.

Is KORONA POS user-friendly?

So we hear! The software is designed to be user-friendly and intuitive. The reporting and data analysis is powerful and in-depth, so it requires more training, but the checkout process is remarkably simple.

How many users can I have on one terminal?

Unlimited. There is no limit to employee logins or product codes with the software.

Can I transfer current data to my new POS?

Yes, all existing data can be quickly imported into KORONA’s system, so you don’t have to worry about doing it manually.

How will my credit card processing work?

KORONA POS integrates with many credit card processors. We’ll find you a solution that is a great fit for your business. We hear way too many stories about small businesses being overcharged for their processing, and pride ourselves on helping each customer find the right solution.

What happens if I open a new location?

KORONA POS is built to scale with businesses that open a new location or franchise. Inventory is kept under one umbrella and data is easily transferred.

Can I access my POS from off-location?

The software is cloud-based, so owners and anyone else with permission can access the back-end from any location, so long as you have an internet-connected device.

How do I know my point of sale data is safe?

KORONA POS keeps all customer data in secure servers and never releases or sells any data to any third-parties. All credit card processors that KORONA POS integrates with are fully PCI-compliant.

What kind of POS reports will I get?

A lot. Users can generate all major KPI reports, individual product reports, sales breakdowns, employee reports, and much more.

How will KORONA POS help with inventory?

The software comes with an unlimited catalog and is fully customizable to set notifications and automate ordering and vendor relations.

What can KORONA POS integrate with?

KORONA POS integrates with Quickbooks for accounting services, bLoyal and Como for loyalty/CRM, Bottlecapps for liquor stores, WooCommerce for eCommerce sites. We also integrate with lots of credit card processors and offer API access. Visit our partner page or call us to learn more!

How often can I call support when I need help?

As much as you want. All phone, chat, and email support is entirely included in your subscription. KORONA POS provides full support 8AM-6PM PST and 24/7 emergency phone support. Our support team is also all in-house, so you’ll always know who you’re speaking with.

Do you support languages besides English?

Not yet, but we’re working on it!

Can KORONA POS work for my ecommerce store?

Yup, KORONA POS has eCommerce integrations meaning that all online sales will automatically be recorded alongside your brick and mortar sales. Your sales and inventory will always be up-to-date and accurate.

How long can I access the free KORONA POS trial?

For as long you’d like. We offer an unlimited free trial, so you can go live whenever you are ready.

Can I get API access?

Absolutely! Our API option allows you to integrate with any software.

Do you have a product guarantee?

We are very confident in developing the best products for your business. If you are not satisfied, we have a money-back guarantee of 30 days for all hardware and 60 days for software.

Transform business with KORONA POS. Get Started Today.

Try out KORONA POS yourself for free. See the various point of sale features and tools you can use for your business in KORONA Studio. There’s no need for a credit card, it is completely free and commitment-free.

Ready to speak to a product specialist and get a full live demonstration of KORONA POS? Let us show you in-depth how our point of sale solution can improve your business. Pick a date and time to set up a demo.

Not sure whether to start a trial or schedule a demo of KORONA POS yet? Feel free to reach out to us via phone, email, or chat with any questions, big or small. Our team is happy to help you out and get you squared away.

I did a LOT of research, so it really came down between you guys and Lightspeed. Your customer reviews won out over theirs and the pricing was right.

Troy F.

Downtown Books

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