Frequently Asked Questions
Learn more about buying a new point of sale system.
KORONA POS starts all subscriptions at $59/month for each terminal. The rate is flat and there are never additional charges or fees. KORONA POS has optional industry-specific modules that range an additional $10-50/month. Visit our pricing page to learn more.
SaaS means you pay a monthly fee for the software rather than purchasing it outright. The service includes automatic software updates, full phone and email support for any issues you may have while you’re a subscriber.
KORONA POS does not offer any contracts. Your software subscription is strictly a month-to-month agreement, and businesses are free to cancel at any time without additional fees or surcharges.
Hardware costs vary greatly. Tablets can be under $100, while top-of-the-line desktops can cost up to $2000. It’s entirely up to each customer.
Typically, for each terminal, a retailer will need a tablet or desktop POS machine (or both), a receipt printer, a credit card machine that accepts modern payment methods, and a scanner. Additional hardware, like turnstiles or ticket scanners, will be required for certain businesses.
For the most part, yes. KORONA POS integrates with many POS hardware solutions. Shoot us a message with what hardware you currently have and we’ll let you know.
Of course. We’re here for you every step of the way. We’ll walk you through the setup to make sure everything is running smoothly before you go live with the system. If your staff ever requires additional help, we’ll provide any additional training that’s necessary.
So we hear! The software is designed to be user-friendly and intuitive. The reporting and data analysis is powerful and in-depth, so it requires more training, but the checkout process is remarkably simple.
Unlimited. There is no limit to employee logins or product codes with the software.
Yes, all existing data can be quickly imported into KORONA’s system, so you don’t have to worry about doing it manually.
KORONA POS integrates with many credit card processors. We’ll find you a solution that is a great fit for your business. We hear way too many stories about small businesses being overcharged for their processing, and pride ourselves on helping each customer find the right solution.
KORONA POS is built to scale with businesses that open a new location or franchise. Inventory is kept under one umbrella and data is easily transferred.
The software is cloud-based, so owners and anyone else with permission can access the back-end from any location, so long as you have an internet-connected device.
KORONA POS keeps all customer data in secure servers and never releases or sells any data to any third-parties. All credit card processors that KORONA POS integrates with are fully PCI-compliant.
A lot. Users can generate all major KPI reports, individual product reports, sales breakdowns, employee reports, and much more.
The software comes with an unlimited catalog and is fully customizable to set notifications and automate ordering and vendor relations.
KORONA POS integrates with Quickbooks for accounting services, bLoyal and Como for loyalty/CRM, Bottlecapps for liquor stores, WooCommerce for eCommerce sites. We also integrate with lots of credit card processors and offer API access. Visit our partner page or call us to learn more!
As much as you want. All phone, chat, and email support is entirely included in your subscription. KORONA POS provides full support 8AM-6PM PST and 24/7 emergency phone support. Our support team is also all in-house, so you’ll always know who you’re speaking with.
Not yet, but we’re working on it!
Yup, KORONA POS has eCommerce integrations meaning that all online sales will automatically be recorded alongside your brick and mortar sales. Your sales and inventory will always be up-to-date and accurate.
For as long you’d like. We offer an unlimited free trial, so you can go live whenever you are ready.
Absolutely! Our API option allows you to integrate with any software.
We are very confident in developing the best products for your business. If you are not satisfied, we have a money-back guarantee of 30 days for all hardware and 60 days for software.
Feel free to call us with any questions or to schedule a demo with a specialist Monday through Friday from 7:30AM to 6PM PT. For emergencies, our technical support is available 24/7.
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Our product specialists are here for existing and potential customers. Send an email or use the chat message. If you reach out during business hours, we’ll get back to you that day.
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