8 Examples of Customer Complaints and Resolutions for Retail Business Owners
Every business deals with unhappy customers from time to time. Of course, it’s important to minimize poor customer experiences. In a previous blog, we discussed ...
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How to Get More Customer Reviews: 6 Tips for SMB Retailers
Last Updated: November 4, 2020 eCommerce has revolutionized the retail industry in myriad ways. While we don’t have time to get into all of these ...
7 Key Reasons to Get a Retail Point-Based Customer Loyalty Program
Last Updated: December 16, 2020 It wasn’t that long ago that retail rewards or loyalty programs simply consisted of punch cards that fit nicely in ...
Build Customer Loyalty: The Top Customer Relationship Management
The fastest-growing trend in retail and restaurants since 2010 has been customer loyalty programs. Customer relationship management (CRM) has exploded, as companies realize how important ...
6 Ways to Prevent Retail Showrooming at Your Brick and Mortar Store
Updated: January 19, 2023 Showrooming came about with the emergence of more ubiquitous smartphone use and eCommerce giants. These developments allow consumers to shop for ...
8 Types of Customers in Retail: How to Handle Different Retail Consumers
Updated: January 19, 2023 Part of the fun of owning or managing a retail store is getting to interact with a diverse array of people ...
Improve the Retail Checkout Experience: 10 Crucial Tips
For a long time, the retail checkout process was standard and relatively easy. You had a till or drawer and would accept cash and checks. ...
Retail Loyalty Programs: Types of Programs and Loyalty Marketing
Updated: October 11th, 2022 Before we get into the types of loyalty programs and how they can help your retail store, let’s take a look at ...
How to Respond to Customer Complaints – Improve Your Retail Business
Updated: October 18, 2022 In a world surrounded by retail, keeping your customers happy and your competition at bay is essential for your survival. Retail sales ...
5 Tips on How to Improve Customer Service Using Your POS Solution
Last Updated: March 26, 2021 Customer service is, of course, one of the most important elements of managing a successful business. Whether you own a ...
5 Ways to Improve Your In-Store Experience and Drive More Business
Last Updated: March 23, 2021 If you own a retail store, then you already know how stiff competition can be, both online and brick and ...
How to Provide Excellent Customer Service and Keep People in Your Retail Store
Last Updated: February 15, 2022 Generally, there is a strong correlation between the time a client spends in your retail store and the money spent. ...
