Running a fast-paced business like McDonald’s requires precision and efficiency, especially when handling orders and transactions. That’s why the iconic multinational fast food chain needs a powerful point of sale (POS) system.
In this blog, we’ll take a deep dive into McDonald’s POS system and explore the key features that make it one of the most successful POS systems in the world. By the end, you’ll understand how McDonald’s leverages its technology and how you can implement similar features in your quick-service restaurant (QSR) POS.
💡 Key Takeaways:
- McDonald’s uses a specialized, proprietary POS system called NewPOS, or McDonald’s NP6.
- The system integrates with mobile ordering, self-service kiosks, and drive-thru operations.
- Key features include CRM, inventory management, and multi-location capabilities.
- Quick-service restaurants can adopt similar POS systems, like KORONA POS, to boost overall efficiency.
Which POS System Does McDonald’s Use?
McDonald’s utilizes a custom-built, proprietary POS system called NewPOS NP6. The system was acquired by McDonald’s in 2007 and is custom-designed for McDonald’s high-volume, fast-service operations.
NewPOS NP6 integrates with various McDonald’s ordering platforms, such as mobile apps, self-service kiosks, and drive-thru stations. The system also connects to inventory management and loyalty programs, touching every aspect of McDonald’s operations.
How McDonald’s Point of Sale System Works
McDonald’s POS system operates across different service channels—be it dine-in, drive-thru, or mobile orders. Thanks to its integration with self-service kiosks and mobile apps, it helps employees process orders quickly and accurately at scale.
Additionally, the NewPOS NP6 system collects real-time data on customer preferences, helping McDonald’s tailor promotions and improve service. It also supports credit card processing, inventory management, and order tracking.
Can I Use the Same POS System as McDonald’s?
No, you can’t use the same POS system as McDonald’s. That’s because McDonald’s uses a custom-built proprietary system built to meet its specific needs. Still, there are POS systems on the market that offer similar functionality, tailored for quick-service businesses.
If you’re running a QSR, you can look into POS systems like KORONA POS. These systems offer features like inventory management, CRM tools, and multi-location capabilities, similar to what McDonald’s uses.
Speak with a product specialist and learn how KORONA POS can power your business.
POS Features to Look For With Similar Functionality as McDonald’s
If you’re considering purchasing a POS system similar to McDonald’s, there are several key features that can help your business achieve the same efficiency. Below, we’ll break down the features you should look for and how they align with McDonald’s operations.
Feature 1: Cloud POS
McDonald’s uses a cloud-based POS system, enabling real-time updates and access to operational data from any location. This allows the company to monitor performance, troubleshoot issues, and implement new features quickly across all locations.
Feature 2: Multi-Location Management
As a global franchise with approximately 47,000 locations, McDonald’s needs a POS system that supports multi-location management. If you want a similar system, choose a multi-location POS system that lets you track sales, inventory, and customer behavior across all your storefronts.
Feature 3: Inventory Management
McDonald’s POS system features comprehensive inventory management tools that monitor stock levels in real-time. This enables franchisees to ensure each location is adequately stocked, and if not, they can make changes right away.
Feature 4: Customer Relationship Management (CRM) & Loyalty Programs
McDonald’s uses CRM tools integrated into its POS to track customer preferences and offer loyalty programs. This allows them to deliver personalized promotions and rewards, keeping customers coming back for more.
Feature 5: Drive-Thru & Self-Ordering Capabilities
Businesses needing a POS system like McDonald’s should choose one with drive-thru and self-ordering options. These features not only speed up service and improve order accuracy; they also keep lines moving and build an interactive experience for your customer.
McDonald’s POS System Alternative For Quick-Service Restaurants
For quick-service restaurants looking for a POS system similar to McDonald’s, KORONA POS offers the perfect solution for new and growing QSRs, at a much lower price.
With features like cloud POS, multi-location management, CRM, and loyalty programs, KORONA is an excellent choice for QSRs aiming to replicate McDonald’s POS success.
Final Thoughts
McDonald’s POS system sets the standard for fast, efficient, and customer-centric service. With features like CRM, cloud-based management, and multi-location support, it’s no wonder the company continues to lead in the quick-service industry.
If you’re looking for across-the-board operational upgrades at your own business, consider a POS system like KORONA POS.
Get started with KORONA POS today!
Explore all the features that KORONA POS has to offer with an unlimited trial. There’s no commitment or credit card required.
Frequently Asked Questions (FAQ)
What is the Best POS system for Fast Food Restaurants?
For fast-food restaurants, a POS system that integrates ordering, payment processing, inventory management, and customer engagement is essential. Systems like KORONA POS offer solid solutions for growing businesses and high-volume operations.
What Payment Processor Does McDonald’s Use?
McDonald’s POS system is not a payment processor. Rather, McDonald’s partners with various payment processors to handle credit and debit card transactions, as well as various other payment methods.
