Customer Relationship Management POs System
Grow business through engagement and retention with KORONA POS.
CRM Data and Reports
Easily Analyze Consolidated Customer Sales Data
No matter which channel a customer used to make a purchase, keep all the history in a single CRM database for easy management.
Sales and marketing tool
Boost Your Targeted Marketing and Drive Sales
The more customer data your business has, the more targeted your marketing will be. Market more wisely with a vast and in-depth CRM system.
Benefits of CRM Software
Get the best of both your POS and CRM System
Create Promotions
With an advanced inventory management and CRM system, learn which products are best to promote to your customers and boost your sale efforts.
Real-Time Metrics
See your customer database in real-time. Track and view purchase history to create smart promotions and while improving your customer service.
A Complete CRM
Easily engage customers through email, SMS texts, branded apps, and more with an integrated customer retention management system.
“I have never worked with a company that has been as focused on customer service. When we call KORONA POS, the response is phenomenal.”
– Jennifer B.
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Customer Relationship Management Benefits Businesses of all Sizes
Get real insight into your loyalty program through KORONA's inventory management system. Learn what sells best and at what price.
KORONA software comes with a point-based loyalty program for every customer. Easily reward your best customers and start building your customer database.
Start building your CRM database with your loyalty program. This allows you to contact lapsed customers easily and get people back in your store more often.
Advanced Features and tools
Fit for your business needs
Customer Relationship Management
Build your loyalty program and customer relationship management right from your POS system.
eCommerce
Outperform your competition by leveraging a point of sale system with a truly custom eCommerce solution.
Hardware and Cash Register
Learn which cash register POS system is best for your unique business. With KORONA POS, you have options for your point of sale hardware.
Inventory Management
KORONA POS offers the most powerful and sophisticated inventory management point of sale software on the market.
Loss Prevention
Reduce retail theft with the right POS loss prevention system.
Loyalty Program
Entice your frequent customers to keep coming back.
Multi-Location
KORONA POS scales with your business and helps you expand.
Payments
Offer various payment options from your point of sale software to provide the most for your customers.
Reporting and Analytics
Get better insight into your business with real time analytics across all of your locations.
Self-Checkout kiosks
Say goodbye to long lines and expensive labor with a more productive and cost-effective way to check out customers.
Software
Get the best point of sale software with KORONA POS and build a better business starting today.
24/7 Support
Our support team is here for you. A subscription with KORONA POS always comes with 24/7 support for each of our customers.
Frequently Asked Questions
A CRM system stands for customer relationship management. It’s software that is built to help businesses maintain communication with their past shoppers. A CRM system provides a loyalty program, memberships, customer database, email marketing, shipping, rewards, and much more.
Simply put, a POS CRM system allows shoppers to have a personalized profile with a certain brand that they shop with. They login to their accounts with each purchase, tracking how much they spent and what they purchased. This typically comes with rewards that can be redeemed at a later date. For retailers, a CRM POS system allows them to capture important customer data so that they can maintain a line of communication through SMS or email marketing. It’s meant to benefit both parties by rewarding loyal customers and encouraging shoppers to spend more and return frequently.
Yes, CRM software can be built into the POS system or the point of sale system can integrate with third-party software. Businesses can streamline the process by having both customer relationship management tools and process transactions with a point of sale system.
