Lightspeed POS pricing caters to businesses of varying sizes. Still, before committing, merchants should account for additional costs, like hardware, advanced tools, and payment processing fees.
In this post, we’ll outline the key elements of Lightspeed’s pricing to help you evaluate how well-suited the solution is for your business. Additionally, we’ll explore alternatives to Lightspeed POS so you can compare features and pricing to find the best solution for your needs.
Lightspeed POS Pricing Plans: At a Glance
Plan | Subscription Price | Transaction Fees | Hardware | Features |
Retail | $89/mo+ when billed annually OR $109/mo+ when billed monthly | 2.6-2.9% + $0.10 |
|
|
Restaurant | $189/mo+ when billed monthly | 2.6-2.9% + $0.10 | Same as above |
|
Golf | Custom pricing | 2.6-2.9% + $0.10 | Same as above |
|
Monthly Subscription Costs of Lightspeed POS
Lightspeed POS offers distinct subscription plans tailored to the needs of retail businesses and restaurants. Below is a breakdown of the monthly subscription costs, the target audience for each plan, and the features included.
Lightspeed Retail Pricing POS Plans
Lightspeed Retail is designed for apparel, jewelry, sporting goods, toys, vape, multi-store, bike, CBD, electronics, gift stores, and furniture stores. Its pricing structure accommodates businesses of various sizes.
Monthly Cost
$89 per month when billed annually, $109 when billed monthly
Best For
Small businesses or startups needing essential retail POS functionalities
Key Features
• Inventory management for tracking products
• Basic reporting tools to monitor sales and performance
• Free onboarding session to assist in the setup
• Access supplier catalogs
Monthly Cost
$149 per month when billed annually, $179 when billed monthly
Best For
Growing retailers with moderate inventory and reporting needs
Key Features
• Advanced reporting and analytics
• Mobile scanner app
• In-store and online loyalty
• Advanced sales, staff, and inventory reports
• Accounting, eCommerce, and marketing integrations
Monthly Cost
$289 per month when billed annually, $339 when billed monthly
Best For
Medium to large retailers requiring advanced inventory and customer management — this plan supports more significant operations with complex needs, helping manage extensive inventories and multi-location setups
Key Features
• Comprehensive analytics tools for in-depth insights
• Personalized onboarding and training
• Custom reporting
• Integrated forecasting
• API access
• Workflows
• Custom user roles
Lightspeed Restaurant Pricing POS Plans
Lightspeed Restaurant POS caters to hospitality businesses, including cafes, quick-service restaurants, full-service restaurants, hotels, and fine dining establishments.
Monthly Cost
$189 per month
Best For
Small cafes and single-location restaurants
Key Features
• Basic order and table management
• Order and pay at table
• Lightspeed Live app
Monthly Cost
$399 per month
Best For
Growing restaurants that need more substantial management capabilities
Key Features
• Multiple revenue center support for hotels
• Custom processing rates available
• Raw API access
Monthly Cost
Customized pricing
Best For
High-volume restaurants and multi-location establishments
Key Features
• Multi-location management for seamless operation across sites
• Advanced POS analytics and customer insights
• Full suite of integrations for payroll, inventory, and customer loyalty
• Personalized software and hardware package
• Unlimited launch and consultation services
Lightspeed POS Hardware Pricing
Lightspeed sells a wide range of equipment, including cash drawers, receipt printers, Bluetooth scanners, a Lightspeed iPad stand, and receipt paper.
You’ll notice some overlap across their hardware offerings: check each item’s operating system and software compatibility before purchasing. The prices of some of Lightspeed POS’s hardware options are listed below:
Lightspeed Stands
The POS hardware stand is a physical device that securely positions a POS, like a tablet or terminal, at a checkout counter. Some of the stands that Lightspeed offers include:
1. Lightspeed Stand for iPad
Lightspeed’s $169 hardware stand features a sleek design with a stable metal base, a magnetic swivel for customer interaction, and compatibility with iPad 10th gen, Air 5th gen, and Pro 11″ 5th/6th gen. It includes a USB-C cable.
2. Lightspeed Stand with Payments
This $199 iPad stand features a stable base and card reader enclosure, making it ideal for POS setups. It fits the 10.2″ iPad and is compatible with 7th, 8th, and 9th-generation models.
3. Universal Stand for Tablets
The Universal Tablet Stand costs $89 and features a swivel base for customer-facing displays, quick tablet removal for portability, and clear Lightspeed branding. It includes a 180º USB-C cable and supports tablets from 7 to 13 inches.
Lightspeed Terminals
The POS terminal is the hardware that lets merchants process payments. Modern POS terminals range from smartphones with plugged-in card readers to countertop terminals that print receipts, scan bar codes, and more. Here’s what Lightspeed offers:
1. Smart Terminal with Printer, Hospitality
A sleek terminal for processing transactions in hospitality settings, with an integrated printer for receipts. This smart terminal with a printer costs $399.
2. Smart Terminal, Retail
This $329.00 countertop reader connects to Lightspeed Payments via the internet. It’s built for a casual retail checkout experience.
3. Mobile Terminal
This Verifone Mobile Terminal costs $399 and pairs with Lightspeed Hospitality and Golf. It features a quick processor and a touchscreen, making it easy for customers to pay from anywhere.
4. Smart Terminal; Hospitality (US)
The AMS1 Smart Terminal is an all-in-one payment terminal that promotes fast and mobile payments. It’s handheld and portable, making it easy for Lightspeed users to take payments on the go.
Lightspeed Barcode Scanners
A barcode scanner is a device—typically handheld—that reads barcodes and sends data to a computer. It’s used alongside a POS system for inventory management and asset tracking. Here are some of Lightspeed’s barcode scanners:
1. Lightspeed Bluetooth Barcode Scanner
The Bluetooth Barcode Scanner costs $399. It pairs seamlessly with Lightspeed Golf and Retail. The device is small, lightweight, and equipped with continuous scanning capabilities.
2. USB Barcode Scanner with Stand
The USB Barcode Scanner with Stand (Zebra DS2208) costs $149. It can scan all barcodes, gift cards, and driver’s licenses. Because of the stand, users can enjoy hands-free scanning capabilities.
Lightspeed Miscellaneous Hardware
There’s a whole array of lesser-known hardware that goes into a POS system. Some of the miscellaneous hardware that Lightspeed offers include:
1. Lightspeed Kitchen Bumpbar
This Lightspeed Kitchen Bumpbar costs $199. It is used to control the Lightspeed Kitchen display. The Bumpbar features keys for moving tickets to the next or previous cooking state, ticket number selection, ticket cancellation, and more.
2. Mobile Tap v2, Hospitality
The $49 Mobile Tap is a compact Bluetooth card reader for iPad and Lightspeed Payments, supporting swipe, EMV, and tap-to-pay transactions.
3. Lightspeed 16″ Cash Drawer (APG Minota)
This Lightspeed cash drawer costs $129. It is durable, has ample space for organizing bills and coins, and is compatible with most POS systems.
4. Lightspeed Lite Server
The Lightspeed Lite Server is featured within Lightspeed Lite’s networking hardware, coming in at $429. The Lite server maintains a local database and connectivity, continually backing up user data to Lightspeed servers. During an internet outage, users can continue essential business without disruption.
5. All-In-One Receipt Printer (TM30 Gen 3)
Lightspeed’s All-In-One Receipt Printer is a TM-M3III thermal receipt printer compatible with Lightspeed’s X-Series, R-Series, K-Series, and L-Series products. It offers a range of connectivity options: USB, Ethernet, Dual WiFi, and Bluetooth.
Build Your Own POS Setup
Whether you run a café, retail store, or event booth, we have the point of sale hardware designed for your specific needs. Start building your ideal POS system now.
Lightspeed Payment Processing Fees
Lightspeed’s payment processing fees depend primarily on the region, the business type, and the volume of transactions processed. Generally, for businesses in the United States, Lightspeed Payments charges a flat rate of 2.6% + $0.10 per transaction for card-present transactions and 2.9% + $0.30 for card-not-present transactions, such as online or manually entered payments.
Below is an estimate of monthly transactions based on your monthly transaction volume:
Estimated Monthly Transaction Volume (in USD) | Monthly Transaction Fee (in USD) |
$5,000 - $34,999 | $200 |
$35,000 – $99,999 | $400 |
$100,000 – $124,999 | $560 |
$125,000 – $149,999 | $680 |
$150,000 – $174,999 | $810 |
$200,000 – $249,999 | $1,120 |
$250,000+ | Contact an Account Manager |
Source: Lightspeed Payment Transactions
Third-Party Processors
Lightspeed POS allows businesses to use third-party payment processors if Lightspeed Payments does not meet their needs.
Choosing a third-party processor will enable businesses to negotiate rates, leverage existing relationships, or integrate specialized payment solutions. However, merchants that opt for a third-party processor will face higher subscription rates and fees from Lightspeed.
Are payment processors
giving you trouble?
We won’t. KORONA POS is not a payment processor. That means we’ll always find the best payment provider for your business’s needs.
Lightspeed Integrations
Lightspeed POS integrations provide businesses flexibility and efficiency by connecting to various third-party tools and platforms. Here are some details and use cases:
- Supported Payment Processors: Lightspeed integrates with third-party payment processors like Stripe, PayPal, Worldpay, and Moneris. This allows businesses to choose a payment solution that best suits their needs, but merchants should weigh the financial tradeoffs before doing so.
- E-Commerce Platforms: Lightspeed integrates with popular platforms such as Shopify, WooCommerce, and BigCommerce so that businesses can synchronize in-store and online sales.
- Accounting Software: Integrations with QuickBooks Online and Xero make bookkeeping easier by automatically syncing sales data, reducing manual data entry, and improving accuracy.
- Inventory Management: Inventory management tools like Vend and Shopventory can connect with Lightspeed to improve inventory management.
- Customer Relationship Management (CRM): Lightspeed supports integrations with CRM platforms like Mailchimp and HubSpot, empowering businesses to create targeted marketing campaigns and foster customer loyalty through personalized communication.
- Reporting and Analytics: Integrations with tools like Tableau or Lightspeed Analytics offer insights into sales trends, customer behavior, and operational performance.
Does Lightspeed Charge for Integrations?
Lightspeed does not charge directly for most integrations, as many are included with the software. However, there are nuances to consider:
- Developer Costs: If a custom integration is needed, businesses may incur costs for development through Lightspeed’s API.
- Subscription Tiers: Certain integrations may only be available in higher-tier plans, which can increase your monthly subscription cost.
- Third-Party Platform Costs: While Lightspeed facilitates the connection, businesses must pay separate subscription fees to third-party platforms like QuickBooks or Shopify.
Lightspeed POS Customer Reviews
Lightspeed POS is known for its extensive features and user-friendly design. However, customer reviews reveal mixed experiences, highlighting strengths and areas for improvement. If you’re interested in learning more about the software, you can also check our Lightspeed POS review.
Positive Reviews of Lightspeed POS
User-friendly interface: Lightspeed POS is praised for its ease of use and intuitive interface.
Source: Trustpilot Lightspeed Reviews
Comprehensive features: Customers appreciate the extensive suite of features, including barcode scanning, inventory management, real-time analytics, and integrated payment processing, which help businesses manage operations efficiently.
Payment integration: The system’s payment integration simplifies vendor management and reduces time and costs.
Customer support: Some customers reported receiving excellent support from account managers and support staff, highlighting quick and efficient assistance during setup and system modifications.
Scalability: Businesses mentioned that Lightspeed helped them grow by providing a reliable technological solution tailored to retail needs.
Negative Reviews of Lightspeed POS
Unmet promises: Some customers expressed frustration with unfulfilled promises from sales representatives, particularly concerning hardware support or discounted offers. Some customers encountered hardware functionality and reliability issues, such as scanners losing connectivity and limited options for returns or replacements.
Source: Trustpilot Lightspeed Reviews
Customer support challenges: Several users reported delayed responses or ineffective resolutions from the support team, particularly after the sale, which impacted their trust in the service.
System bugs and glitches: Users highlighted recurring bugs, such as visual glitches, deleted product reappearances, or financial discrepancies, which the support team struggled to address satisfactorily.
Payment delays: A few businesses faced significant delays in receiving payments, leading to financial strain and dissatisfaction.
Pricing concerns: Customers expressed concerns about pricing discrepancies, such as higher hardware costs than other POS companies or unexpected charges like surcharges for card payments not processed through Lightspeed. Some customers reported feeling misled about rates, discounts, or contractual terms, leading to financial losses and legal disputes.
Data migration and setup issues: The inability to import large SKU lists and difficulty in resolving tax or reporting issues were cited as setup challenges that required manual workarounds.
Do you have trouble getting your POS customer service on the phone?
KORONA POS offers 24/7 phone, chat, and email support. Call us now at 833.200.0213 to see for yourself.
Lightspeed POS Alternatives and Competitors
Lightspeed POS is popular, but several alternatives offer competitive features tailored to various industries. Below is a comparison of KORONA POS, Celerant POS, Toast, and Shopify POS to help you determine which system best fits your business.
Check out our more in-depth blog post for other Lightspeed POS alternatives you can choose from.
POS System | Best For | Transaction fees | Processing Fess | Benefits |
Retail stores, vape shops, liquor stores, quick-service restaurants | Starts at $59/month (no additional transaction fees) | Processing-agnostic; fees depend on the integrated payment processor | Unlimited free trial, customizable reporting, processing flexibility, inventory management, 24/7 support | |
Retail businesses of all sizes, especially those with complex inventory needs | Custom pricing; starts ~$125/month | Varies depending on the integrated payment processor | Omnichannel platform, advanced eCommerce integration, CRM, inventory management, purchase orders, robust analytics | |
eCommerce retailers with physical stores | Starts at $32/month;Advanced plan at $339/month | Card rates start at 2.9% + 30¢ online, and 2.6% + 10¢ USD in person | Seamless eCommerce integration, omnichannel sales, inventory tracking, analytics, customizable checkout, and mobile POS hardware | |
Full-service restaurants and bars | -Starts at $0/month- Custom Pricing | 2.49% + $0.15 (in-person); custom rates available | Restaurant-specific tools, menu management, employee scheduling, KDS, delivery integration, and customer loyalty tools |
Lightspeed POS: Overall Review
- Lightspeed POS offers industry-distinct features such as advanced inventory management for retailers, restaurants, and eCommerce businesses.
- Lightspeed’s starting monthly fee is $89, making it more expensive than some alternatives. The cost includes features like detailed analytics, customer relationship management (CRM) tools, and access to an integrated payment processor, with fees starting at 2.6% + $0.10 per transaction.
- Lightspeed provides add-ons like eCommerce integration and accounting features for businesses aiming to scale, though these can raise overall costs. Moreover, the system’s dependence on Lightspeed Payments may restrict flexibility for businesses seeking alternative processors.
FAQs: Lightspeed POS Pricing
Is Lightspeed a good POS system?
Lightspeed is a good POS system known for its inventory management, ease of use, reporting tools, and industry-specific features, especially for retail, restaurants, and eCommerce.
What is the transaction fee for Lightspeed POS?
Lightspeed Payments charges 2.6% + $0.10 per card-present transaction and 2.9% + $0.30 per card-not-present transaction. Third-party payment processor fees may vary if Lightspeed Payments is not used, though Lightspeed charges additional fees if merchants opt for outside processors.
Ready to take your business to the next level?
Boost store performance and improve sales with the advanced features and tools KORONA POS offers.
Lightspeed POS Pricing: Wrapping Up
While Lightspeed caters to many industries with its robust features, finding a POS system that aligns perfectly with your specific needs and budget is crucial.
If flexibility and cost-efficiency are priorities for your business, KORONA POS might be the solution you’ve been looking for. Its processing-agnostic capability, straightforward pricing structure, and versatile features set it apart.
Click below to learn more: