Compare > Square vS KORONA POS
Square or KORONA POS? The Best Choice for Your Bottom Line
KORONA POS offers a more custom solution with advanced features that is just as easy to start as Square and great for small businesses.
Why Choose KORONA POS
KORONA POS was developed by Combase USA and brought merchants one of the first cloud-based POS systems in the world. It’s grown to be one of the most popular point of sale solutions in North America and is designed as an out-of-the-box solution that still provides vast customization options.
The solution is best for high-volume retailers (smoke shops, liquor stores, thrift shops, convenience stores), quick-service restaurants (cafes, bakeries), wineries, and admissions (museums, theme parks). KORONA POS brings merchants a powerful solution that helps their business grow and is easily scalable along the way.
Why Choose Square
Square offers a cutting-edge POS solution for a wide variety of businesses, including retail, full-service restaurants, quick-service restaurants, mobile businesses, and services. It offers a wide range of features, pricing structures, and hardware devices, making it versatile and powerful.
Square is best for small, growing businesses that need a basic checkout system, payment processing, and product management. For what it lacks in features and functionality, it makes up for in simplicity and user experience.
KORONA POS vs. Square – A Side by Side Look
The table below is far from exhaustive, but it highlights some of the main differences between KORONA POS and Square. Overall, Square offers more features designed for small sellers, while KORONA POS has more customization options needed for merchants with high levels of inventory or multiple locations. Square is also popular in the restaurant space, whereas KORONA POS focuses on retail, QSRs, and admissions operations.
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POS and the Checkout Experience
KORONA POS offers a highly customizable checkout you can tailor to your specific need, making the checkout faster. Because of the flexibility, it might take a bit more time to learn initially. KORONA POS can also support self-checkout kiosks and RFID for high-volume retailers.
Square offers a cleaner user interface, great for small businesses. And particularly helpful for clothing stores and other businesses that need matrices.
Both KORONA POS and Square offer an intuitive POS experience at the checkout, for both the cashier and the customer. The systems can each be customized and easily edited, and both show real-time product availability based on inventory updates.
KORONA POS and Square offer hardware solutions with customer-facing screens. This gives the shopper more transparency during the checkout process and results in fewer errors, returns, chargebacks, and disputes.
POS Hardware
Square offers a more limited set of hardware and all terminals are iPads. This is a great fit for businesses that run a leaner operation since they’re convenient and easy to use. But frequent use often causes faulty hardware. All peripherals must be Square’s own as well, such as the Square reader and Square iPad stand. These come at higher than industry standard prices.
Square offers a cleaner user interface, great for small businesses. And particularly helpful for clothing stores and other businesses that need matrices.
Payment Processing
Square provides native payment processing. This can simplify operational processes a bit, especially for onboarding and going live with a new Square account, but it comes with inflated fees and can be costly over a longer period of time.
Square offers a cleaner user interface, great for small businesses. And particularly helpful for clothing stores and other businesses that need matrices.
Back Office Features
The point of sale back-office, KORONA Studio, offers merchants a powerful back office experience with dozens of custom KPI reports, order automation, supplier relation management, vast inventory management features, and an open API for additional customized features and integrations. This is ideal for businesses with more in-depth reporting and inventory needs but excessive for merchants who only carry a few products and don’t have extensive sales volume.
Square offers an intuitive and simple back office for merchants to measure sales, track best sellers, and conduct basic inventory tasks. It boasts an impressive array of integrations, and though it lacks more robust reporting and inventory features, its simplicity makes it well-suited for smaller merchants.
Customer Support
KORONA POS is consistently acknowledged for its customer support. It offers 24/7 customer support by phone (833-200-0213), chat (manual.koronapos.com), and email (support@koronapos.com). Users also have access to a full product manual, YouTube tutorials, product demos, and an unlimited free trial. All support is based in the U.S. from KORONA POS headquarters.
Square’s customer support is available by phone (855-700-6000) from 6AM to 6PM PT. The company also offers a community forum and a general help center for additional troubleshooting. Support typically requires the user to schedule a callback, and all first-level support is based offshore.
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