If you’ve searched “ConnectPOS review,” you’re probably looking for a solution that balances inventory management, analytics, and integrations. ConnectPOS delivers on these fronts, but it isn’t always the easiest or most cost-effective choice.
In this post, we’ll break down ConnectPOS’s features, pros, and cons, and compare it with other alternatives. Plus, we’ll show why KORONA POS is often the more intelligent choice for multi-store or small business retailers.
Key Takeaways:
- ConnectPOS integrates with major platforms like Shopify and WooCommerce, making it a solid option for eCommerce-focused retailers.
- Strong inventory and multi-location support help retailers manage complex operations, but some users report a steep learning curve.
- Pricing can be confusing, with add-ons and customizations driving up costs compared to alternatives.
- KORONA POS and other POS solutions are good alternatives for small businesses and multi-store retailers, offering intuitive features, simpler pricing, and superior customer support.
Our Verdict
Connectpos at a glance:
- Rating: ★★★☆☆
- Pros: Multi-platform integration, advanced inventory management, multi-location support
- Cons: Steeper learning curve, add-on pricing complexity
- Pricing: Starts at $99/month, add-ons extra
ConnectPOS works well for eCommerce-first businesses but may not be the best fit for smaller retailers looking for simplicity and value or brick-and-mortar merchants.
What is ConnectPOS?
ConnectPOS is a cloud-based POS system designed to bridge online and in-store sales. It integrates with Shopify, WooCommerce, and Magento, providing multi-channel support for retailers.
Key POS features include inventory management, customer analytics, and support for multiple locations, making it a good option for growing businesses with both online and brick-and-mortar stores.
Who is ConnectPOS Useful For?
ConnectPOS is best suited for retailers with established online stores needing a POS system that syncs online and offline sales.
- eCommerce retailers will benefit from Shopify and WooCommerce integrations.
- Multi-unit stores can use inventory and analytics tools to track sales across locations.
ConnectPOS Features
So what are the key features that make retailers love ConnectPOS? Here’s what the system has to offer:
Inventory Management
ConnectPOS allows retailers to manage stock across multiple locations in real time. You can track sales, monitor low-stock items, and update products across channels — all from one dashboard.
Multi-Channel Integrations
ConnectPOS integrates directly with eCommerce platforms like Shopify, WooCommerce, and Magento, ensuring that online and in-store inventory, orders, and customer data stay synchronized in real time. Retailers can manage products, promotions, and customer accounts from a single dashboard across all channels.
Analytics and Reporting
ConnectPOS provides dashboards and reports that display sales, inventory, and customer activity across locations, allowing retailers to monitor performance and make informed decisions.
Customer Relationship Management
ConnectPOS includes tools to track customer purchases, manage loyalty points, and organize customer data, helping businesses maintain engagement and encourage repeat sales.
Free printable templates and checklists to help you manage retail operations with ease
ConnectPOS Pricing Breakdown
ConnectPOS offers tiered pricing designed to suit different retail needs, but navigating the plans and add-ons can sometimes be confusing. Here’s a quick overview of their main plans:
Plan | Price | Features |
Standard | Starting at $39/mo | Core POS system with limited integrations |
Advanced | Starting at $69/mo | Multi-location support, analytics, with add-ons available at extra cost |
Premium | Starting at $89/mo | Priority phone support, multi-source inventory system, Advanced+, currency converter |
While ConnectPOS provides flexibility, some retailers find the add-on costs and plan distinctions hard to navigate. In comparison, KORONA POS offers similar features with simpler, transparent pricing and fewer hidden costs, making it easier for small businesses and multi-store operations to plan their budgets.
ConnectPOS Pros & Cons
Like any POS system, ConnectPOS comes with strengths and weaknesses. Here’s a snapshot to help you quickly weigh its advantages and drawbacks:
👍🏽 Pros:
- Supports multiple sales channels and integrations, including Shopify and WooCommerce
- Tracks inventory across locations in real time, helping address inventory management challenges
- Offers robust analytics and reporting tools for informed decision-making
👎🏽 Cons:
- Steep learning curve for new users
- Additional features and integrations can drive up costs, unlike the more streamlined POS vs mPOS solutions from KORONA POS
- Limited customer support compared to KORONA POS, which offers more responsive service and guidance
Get started with KORONA POS today!
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User Reviews of ConnectPOS
Retailers share a mix of experiences with ConnectPOS. Here, we highlight both what users say works and what can be frustrating (source: G2).
✅ Positives:
Many users praise ConnectPOS for syncing online and offline sales and managing inventory across multiple locations.
eCommerce retailers particularly appreciate its Shopify and WooCommerce integration, which helps maintain consistent stock levels and accurate sales reporting.
❌ Complaints:
Some users report that the system can be complicated to navigate, especially when using multiple add-ons.
Slow customer support during setup or for ongoing issues that need troubleshooting is another common issue, making it challenging for new retailers to get started quickly.
Discover Advanced Analytics and Custom Reports
Speak with a product specialist and learn how KORONA POS can work for your business.
What are the Best ConnectPOS Alternatives?
While some competitors may cater to niche needs, KORONA POS is ideal for small businesses, multi-store retailers, and those seeking a simplified, cost-effective solution.
1. KORONA POS
Key Features:
↪ Retail Inventory Management
With KORONA’s retail inventory management features, you can track stock in real time across multiple stores, automate reorder points, and effortlessly manage returns.
↪ Multi-Store Support
Retailers can easily operate multiple locations under one system with consolidated reporting and centralized management.
↪ eCommerce Integration
KORONA’s eCommerce POS integration options allows users to integrate online channels for real-time inventory sync and a unified customer experience.
Pricing:
Plan | Price | Features |
Standard | Starting at $59/mo | Full customer support, choose your processor, unlimited users and sales, KPI reports, eCommerce capabilites |
Pro | Starting at $69/mo | All core features, inventory counts, stock management, customer management, order automation |
Where KORONA POS Shines
- User-friendly interface means an easy setup and minimal training.
- Transparent pricing with no hidden fees and several add-ons included
- Comprehensive support for fast, knowledgeable customer service.
PRO TIP!
For advice on effectively managing multi-channel inventory, check out our post on multi-channel inventory management.
Where KORONA POS Falls Short
- Fewer native integrations, so some niche platforms may need manual connections
- Limited loyalty features means some businesses will require more robust integrated loyalty programs.
Customer Reviews
Users love KORONA POS’s ease of use, quick setup, and responsive support. Many report higher satisfaction managing multiple stores than with ConnectPOS.
KORONA POS is very user-friendly. You can customize the interface to conform to your business needs. Their customer service is in the United States, always accessible, and always awesome. We love that we can use it to help our business scale.
-Darlene P.
Who KORONA POS is Best For
- Small business owners wanting an intuitive, affordable POS
- Multi-store retailers that need centralized management
- Brick-and-mortar + eCommerce businesses requiring seamless online integration
Discover Advanced Analytics and Custom Reports
Speak with a product specialist and learn how KORONA POS can work for your business.
2. Square for Retail
Square for Retail is a user-friendly, cloud-based POS system for small- to medium-sized retail businesses. It integrates with Square’s payment processing and provides tools for inventory management, sales tracking, and customer engagement.
Key features:
- Integrated payment processing: Square accepts various payment methods, including credit/debit cards and mobile wallets.
- Inventory management: Real-time tracking of stock levels and automated alerts for low inventory make running a business easier.
- Customer Directory: The solution comes with a centralized customer profiles to manage contacts and purchase history.
- Reporting Tools: Users get access to detailed sales reports and analytics to inform business decisions.
💡 Ideal For: Small retailers seeking an all-in-one solution with straightforward setup and transparent pricing
3. Lightspeed Retail
Lightspeed Retail is a POS system tailored to retailers requiring advanced features and customization. It supports multi-store operations and integrates with eCommerce platforms, making it suitable for complex business needs.
Key Features:
- Multi-store management: Get centralized control over multiple locations, including inventory and pricing.
- eCommerce Integration: Sync online stores to provide a unified sales experience.
- Customizable reporting: Advanced analytics and reporting tools track performance and trends.
- Employee management: Get native tools for scheduling, time tracking, and performance monitoring.
💡 Ideal For: Medium to large retailers needing a scalable solution with extensive customization options
Is ConnectPOS Worth It Overall?
ConnectPOS is solid for retailers prioritizing eCommerce integration, but it comes with a learning curve and complex pricing.
For small businesses, multi-store setups, and retailers seeking simplicity and support, KORONA POS offers a better overall experience. Connect with us and find out why today.
Speak with a product specialist to learn exactly what you need and how we can help.