After a bit of shopping around, Roger and his team found the solution they needed: KORONA POS.
KORONA’s support is 24/7 and every single phone call, text message, or email is included in the subscription. This made getting used to the system stress-free for everyone at The Cove. Not only did they not have to worry about getting charged for any questions they had, but the system itself proved to be intuitive and easy to learn. “Staff with different amounts of hands-on POS experience caught on within the first day or two,” says Roger. “We never had to worry about the POS slowing down sales or making staff frustrated. It was such an easy transition.”
And when it came to inventory, long gone were the days of memorizing product numbers. Managing the sales between each department and different terminal has never been easier. All data is consolidated into one database. And with their new spot at Castle Gate, Roger is delighted that KORONA easily handles inventory for separate locations as well.
The data and analytics from KORONA’s reporting allow Roger to quickly compile the right information to help him make the best decisions for the store. “It’s as simple as a few clicks and then pressing print,” he says. “Comparing data by the month or year is amazingly easy.”
When we asked Roger what the best thing about KORONA POS is, he paused. “You know, there’s a lot, but basically it just makes my life so much easier. I have less to worry about and can spend my time doing other things to make our store even better. I couldn’t ask for a better POS.”
Swing by The Cove on Harbor if you’re in the neighborhood. We had a great time getting to see such a successful store and meeting the whole crew there. You can tell how well everyone works together and how much mutual respect there is among the whole staff. And if you’re a shop manager or small business owner who can relate to Roger’s story, give us a shout at KORONA. We’re happy to get you set up with a free trial so you can see first-hand how KORONA point of sale can change your business.
Also, check out The Cove’s Trip Advisor, Yelp, and Facebook!
See another customer testimonial! – Rocky Top Mountain Coaster