The POS Nation and KORONA POS Comparison
Why Choose KORONA POS
For businesses seeking a highly customizable and scalable cloud-based solution, KORONA POS by COMBASE is a top choice. KORONA POS can adapt to a wide range of niche markets, including compliance based industries like liquor stores, vape shops, and CBD stores. Features include advanced inventory management with real-time tracking, comprehensive reporting and analytics, and customer loyalty programs.
KORONA POS is committed to excellent 24/7 customer support with transparent pricing. The system can also integrate with various payment processors and hardware options for businesses looking for a flexible and scalable POS system that can grow alongside their operations.
Why Choose POS Nation
POS Nation offers solutions for small to medium-sized retail businesses, with a particular focus on apparel stores, convenience stores, and grocery markets. It sells its solutions to include pre-configured processing, hardware, and software. While POS Nation offers its own processing, users can integrate it with other processors.
POS Nation also includes 24/7 customer service and offers monthly subscription plans with the option to purchase the system outright. While their bundled system is convenient for retailers looking for a quick solution, a free trial is not offered. In addition, add-on features are not priced transparently and require a custom quote.
KORONA POS vs. POS Nation – A Side by Side Look
The right POS can streamline your checkout, optimize inventory, provide crucial business insights, and ultimately drive profitability. While POS Nation offers sound solutions for retailers, KORONA POS consistently provides efficiency, adaptability, and long-term savings. See how KORONA POS is built for your success.
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POS Hardware
The KORONA POS system can work seamlessly with a wide range of existing and new Windows or Linux-based hardware, including desktops, tablets, and peripherals. This means retailers can often leverage equipment they already own when shopping for new point of sale software, significantly reducing upfront costs and completely avoiding vendor lock-in. KORONA POS also offers sleek and powerful hardware options and POS bundles, and empowers businesses to choose the best hardware for their needs and budget.
POS Nation typically promotes pre-configured hardware bundles for its retail POS system. While this can simplify initial setup for some, it may limit the flexibility to use existing equipment or choose components from other vendors. Some reviews note that this approach can make hardware upgrades or replacements more expensive compared to KORONA POS’s open platform, which offers greater long-term savings.
Payment Processing
This is where KORONA POS payments truly stands apart from the majority of point of sale options. KORONA POS is 100% payment processor agnostic, giving the complete freedom for retailers to choose any merchant services provider they want. This allows business owners and retailers to shop for better rates and terms, potentially saving their business thousands annually. With KORONA POS, there are no forced processing agreements or hidden per-transaction fees.
POS Nation promotes its in-house POS Nation Merchant Services and its dual pricing (cash discount) program. Their in-house processing rates are between 2% and 2.5%. Additionally, POS Nation offers to integrate with various processors and does not require long-term contracts.
Back Office Features
Business owners and retailers can transform data into actionable insights with KORONA POS. The back office, KORONA Studio, offers robust inventory management capabilities, including ABC analysis, order-level optimization, and real-time multi-store syncing. The reporting is vast and highly customizable, featuring hundreds of KPIs, custom-built dashboards, and in-depth analytics on everything from sell-through rates to GMROI, giving control and strategic insight for businesses.
POS Nation includes a range of inventory management tools, employee management, and customer relationship features. Pre-built reports are provided with an auto-ranking system for products to optimize stock levels. While POS Nation offers comprehensive insights, it may require time to understand all available features.
Customer Support
KORONA POS is consistently acknowledged for exceptional customer support. The dedicated, in-house support team is available 24/7 for emergencies via phone, email, and chat during extended business hours. Additional resources include an online manual and video tutorials. Support is responsive and included in the flat monthly subscription fee. KORONA POS provides unlimited training and installation assistance to ensure businesses can maximize their point of sale benefits.
POS Nation offers free 24/7 technical support, along with onboarding and training resources for three months. Support can be reached by phone, email, and their online Knowledge Base. While the initial three-month period of support is included with system purchases, POS Nation offers ongoing assistance and unlimited training through its monthly support plans, starting at $39.99 per month. There are plans, such as their Flex Plan at $99.99 per month, that bundle hardware, software, and payment processing with their support.
I can call support and always get a real person on the phone. I also love the amount of access I have to my data and having the ability to export to Excel! I have already recommended the software to another store owner colleague of mine, it’s been a fantastic business decision for me to switch to KORONA POS.
– Kristen l.
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