Dear Valued KORONA Customer,
We have an important announcement that will affect your KORONA POS subscription. In the past, Dauntless, Inc. has been collecting subscription payments and providing support for KORONA users within the cannabis industry.
Starting February 1, 2024, Dauntless will no longer collect subscription payments or provide support. Therefore, please update your billing settings in your KORONA account. And once completed, please contact our support team for any assistance you may need.
What’s Changing
- Support: Once your new subscription is activated, you’ll have direct access to KORONA’s award-winning support team.
- Integrations: Access additional integrations such as cannabis compliance, Appspensary reporting, and many more.
- Software Enhancements: KORONA Studio and POS will receive an update that comes with many new features, including cannabis-related product fields such as strain, THC value, and more.
Some FAQs About This Change
What is the new subscription price for dispensaries?
Pricing varies depending on the features required by each individual merchant. Most dispensaries fall under the following pricing tier:
- $179 per POS terminal per month
- $45 per location for cannabis compliance
- $45 per license for state compliance reporting (you can sign up for this here)
Can I still use Dauntless for integrations, compliance reporting, or support?
Dauntless is still authorized to provide additional services for KORONA. Please contact Dauntless for available services and associated pricing.
Do prepayments made to Dauntless get applied to my KORONA subscription?
No, all advance payments made to Dauntless will not get applied. Please contact Dauntless for refunds.
How do I activate my KORONA subscription?
Please click here for instructions on how to activate your subscription.
We know changes to such an important business operation can be hard, but we’re here to help along the way. We also know that these changes will provide each merchant a better overall experience and service. Please don’t hesitate to reach out with any questions or concerns at support@koronapos.com.
The KORONA POS Team
