Started with a Recipe. Built with KORONA POS.
21 hours
Saved a week on business operations tracking sales with automated reporting and live data
5 mins
For KORONA POS support to resolve a till issue on grand opening day, reducing stress
Day 1
Used KORONA POS and started recommending KORONA to every new food business that opened nearby
I thought setting up a POS would be pretty hard to do. It’s not at all. We love it and we always recommend KORONA to new businesses that ask us.
— Anna, Co-Owner, The Pretzel Shack
Two first-time business owners needed a POS that wouldn’t slow them down.
“I thought it would be pretty hard to do or difficult to understand”
— Anna, Co-Owner, The Pretzel Shack
Anna and her husband came to Canada four years ago with a love of traditional German baking and a dream they hadn’t quite planned yet. What started as a farmers market table became The Pretzel Shack, a full bakery serving a community.
Neither of them had ever opened a business before. Anna had worked with POS systems throughout her career as a pharmacy technician, but setting one up from scratch was a different challenge entirely. The last thing she wanted to think about while starting a business.
First-time business owners with no experience setting up a POS system
Supply chain delays, restrictions, and operational uncertainty from day one
Needed a system easy to learn quickly
Required reliable support that could respond fast when something went wrong
Wanted year-over-year sales visibility to plan for holiday peaks
Easy to set up. Easy to learn. And there when it mattered most.
The Pretzel Shack chose KORONA POS after comparing several options. The difference in communication from other solutions was clear from the very first conversation.
Setup was straightforward, supported by tutorial videos and a responsive chat function whenever Anna had questions. On grand opening day, when something went wrong at the till, the KORONA POS support team fixed it in five minutes. Six months later, The Pretzel Shack now recommends every new business to KORONA POS without hesitation.
Easy Setup
Intuitive enough for first-time business owners to configure without any expereience
Tutorial Videos & Chat Support
Self-serve resources plus a live chat function that answered questions as they came up
Reliable POS Support
An issue was resolved in under five minutes on the most important day of the year
Customer Management
Full order history per customer, with invoice generation for regular monthly orders
Sales Reporting
Data and reports used to build a seasonal history to prepare for future holidays and peak days.
Staff Training
New employees get up to speed at the checkout quickly, with minimal training required
From Farmers Market
to Full Bakery.
“We have lots of new businesses opening nearby and they all come in and ask what POS system we use. We always tell them to go with KORONA.”
— Anna, Co-Owner, The Pretzel Shack
Six months after opening The Pretzel Shack, Anna and her husband have a bakery that runs smoothly, a staff that learns the system quickly, and a POS they trust enough to recommend to every new business that asks them.
Grand opening day had one hiccup and it was resolved in five minutes. Since then, KORONA POS has been a constant behind everything from daily sales reports to seasonal planning. For two people who risked everything to build something from scratch, that kind of reliability matters.
Sales growth year over year
KORONA support response times
Of work saved with historical forecasting
A week saved by avoiding spoilage
Starting something new?
Start it right.
Join the businesses using KORONA POS to run smarter operations, no contract required.
