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Shade Tree Liquors | Case Study

No More Crashes.
No More Surprises.

How Shade Tree Liquors owner Teresa finally found a POS system that works as hard as she does. Reliable, affordable, and backed by real support.


Industry
Liquor & Wine
Location
Northwood, Iowa
Founded
2014
Owner
Teresa G.
Results at a glance

Zero

Crashes during POS software updates and no more downtime or technical troubles.

10 mins

Average support response time and reach a knowledgeable person right away who can resolve issues

Saved

$278

A month, lowering overall cost compared to previous POS with its unexpected charges

I was having so much trouble with the old one and KORONA POS has been so easy. The support has been great. The machine is wonderful. It’s just been amazing. It’s the best thing I ever did.

— Teresa, Owner, Shade Tree Liquors

The CHALLENGE

Shade Tree Liquors needed a system that wouldn’t let them down.

“You couldn’t get a hold of anybody to talk to them and they’d charge you randomly for something. It was horrible. So, in November of ’21, I was looking around. I knew I had to switch. This is driving me nuts. I got to find something else.’

— Teresa, Owner, Shade Tree Liquors

Teresa has been running Shade Tree Liquors in Northwood, Iowa, since 2014, in a town of under 2,000 people, where she’s built something the community needed.

For years, she was using a Windows-based POS that worked until it didn’t. Crashes during updates, unreachable support, and unexpected charges made every day with the old system a frustrating challenge she couldn’t continue.

System crashed or went offline whenever Windows ran updates

Support was unreachable, no one answered the phone

Unexpected charges with no clear explanation

No remote access, everything must be done in-store

Data migration concerns made switching feel risky

The Solution

“I just kept coming back to KORONA POS. I just liked it better.”

In November 2021, Teresa had enough. She Googled “top POS systems for liquor stores,” found KORONA POS at the top of the list, and kept returning to it after comparing every other option.

Once she connected with the sales team, the decision became easy. Her entire product catalog, all barcodes, and item data from her old system were seamlessly transferred. Her staff picked it up fast, and the system has been running without a single issue since day one.

Remote Cloud Access

Ability to log in from anywhere, manage the store whether she’s on-site or on vacation

Reliable Software Updates

Zero outages since switching and no crashes from system updates

Instant POS Support

Call in, get someone who knows her account, and get help with her problem immediately

Seamless Data Migration

Full barcode and product catalog transferred from her old system without starting over

Fast Credit Card Processing

Transactions run quickly and smoothly, with a full receipt history for any disputes

Cost Savings

Lower cost than her previous system, with no surprise charges, hidden fees, just transparent pricing

The Results

Reliable. Affordable. Finally.

“KORONA POS has never gone offline. We haven’t had any troubles. Nothing. It’s the best thing I ever did.”

— Teresa, Owner, Shade Tree Liquors

Since switching to KORONA POS, Shade Tree Liquors has run without a single outage. No crashed updates, no unreachable support lines, no mystery charges.

Teresa can access her store from anywhere, resolve customer disputes in seconds using purchase history, and call our support team knowing someone will pick up and actually know what she’s talking about. She also spends less than she did on her old system. KORONA POS has saved her money and stress.

Zero

Outages or system chrashes

$0

Spend on hidden fees or charges

$278+

Saved per month with lower pricing

Instant

Support reponse time with knowlesgable staff

A system that works.
Every single time.

Join the businesses using KORONA POS for reliable operations, real support, and no surprise fees.