Big Thrills.
Simple Operations.
5 mins
Customer support response. Whether it’s a reporting question, a settings change, or a request.
Zero
Ticketing or turnstile issues since opening day. In a high-volume tourism destination like Pigeon Forge.
32 hours
Saved a week to train employees on KORONA POS and only 5 mins to change POS layout if staff is requesting changes.
I know the support. And what I like so much about the support is they know exactly what they are talking about.”
— Klaus, General Manger, Rocky Top Mountain Coaster
Rocky Top opened into one of the most visited tourism markets in the US.
“Every question I had, his answer was yes, we can do it. And I was like — okay, let’s move forward with it.”
— Klaus, General Manger, Rocky Top
Pigeon Forge, Tennessee, draws around 12 million visitors a year. And Rocky Top Mountain Coaster had built the longest coaster in the eastern United States, opening on Thanksgiving Day, and it was slammed from the very first day.
As the fifth coaster in the area, they needed every operational advantage they could find. That meant a POS system that staff could learn immediately, owners could monitor remotely, and management could use to make smarter marketing and scheduling decisions.
Brand new operation with no existing POS and needed the right system from day one
High-volume tourism market with no tolerance for slow checkouts or system issues
Multiple owners needed remote visibility into real-time sales and performance
Training staff had to be fast and intuitive
Needed ticketing, turnstile integration, and reporting all working together seamlessly
First words from cashiers who had used other POS systems before: “So easy.”
Rocky Top found KORONA POS at the top of a Google search and had a call within five minutes of making contact. From that first conversation, every operational question got a yes. Ticketing, turnstile integration, custom button layouts, remote cloud reporting, to credit card processing, KORONA POS handled it all. And was able to integrate Rocky Top’s specific credit card machines.
Ticketing & Turnstile
The integration for the turnstiles and tickets can print, scan, and spin the turnstile seamlessly
Customizable Button Layout
Manager sets up the POS exactly how cashiers prefer it and can update it in minutes
Cloud-Based Reporting
50+ reports accessible from anywhere, used to track peak hours and guide marketing
Staff Training
Cashiers with prior POS experience called it immediately intuitive, making minimal training
Responsive Support
Every call and issue is answered right away by the knowledgeable support team
Credit Card Integration
KORONA POS integrated with the credit card processor Rock Top Mountain wanted to use
Open on day one.
Running smoothly ever since.
“Every time I call, they answer right away. I know pretty much every name on the support team. They know exactly what they’re talking about — and that’s really awesome.”
— Klaus, Manager, Rocky Top Mountain Coaster
Rocky Top Mountain Coaster opened to immediate demand and never missed a beat. Ticketing and turnstile operations run without issues. Cashiers needed minimal training. Owners can check performance from anywhere. And management now uses real-time traffic data from KORONA Studio to make smarter marketing decisions during slow periods.
For a brand new business in one of America’s busiest tourism areas, getting operations right from day one wasn’t optional, and KORONA POS delivered.
Data reports abailable in KORONA Studio
Customer support response times
Issues for ticketing, turntile
A week, saved to train employees
Ready from day one.
Ready for whatever comes next..
Join the businesses using KORONA POS for seamless ticketing, real-time reporting, and support that actually picks up.
