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Pine & Peoria Liquor & Wine | Case Study

Better Data.
Better Decisions.

How Pine & Peoria Liquor & Wine owner Kristen Lee used KORONA POS to calculate profitability and run two locations from anywhere.


Industry
Liquor & Wine Retail
Location
Tulsa, OK
Size
Independent, 2 locations
Owner
Jessica L.
Results at a glance

1hr

Total staff training time before everyone was fully up to speed, saving days of traditional training

2 Locations

Both switched to KORONA POS after the customer support from the first store won Kristen over.

18%

Increase from profits from using KORONA POS reports to manage store hours and staffing decisions

The customer service was great, which is why I flipped my second store to KORONA. I can call multiple times a day and everybody knows exactly who I am and what my account looks like. It’s been absolutely impressive all around.

— Kristen, Owner, Pine & Peoria Liquor & Wine

The CHALLENGE

Pine & Peoria needed data they could act on anywhere, anytime.

Our inventory management is huge and the system that I had in place before didn’t allow me any access to the data, unless I was in front of the computer here at the store.

— Kristen, Owner, Pine & Peoria Liquor & Wine

Kristen came into liquor retail space with a lot of research. After about a year of ownership, it became clear that her existing POS wasn’t keeping up. The data she needed to run the business was locked to a single computer at the store.

In a fast moving retail industry with multiple truck deliveries a week and prices changing daily, that made managing her two stores difficult.

Data was only visible at the store terminal, no remote access

No real-time visibility into inventory pricing and margins

No way to calculate expanded store hours and profitability

Liquor pricing had to be accurate, not approximate

Managing two locations made decision-making challenging

The Solution

“I demoed everything out there. KORONA won.”

Kristen didn’t make a quick decision. She researched every major POS option on the market, demoed the top contenders, and evaluated each solution.

KORONA POS stood out for its user interface, advanced reporting, and how straightforward it was to work with the account team. Setup took a phone call and a plugin. Training took an hour.

Remote Access & PERFORMANCE

KORONA Studio access from her phone, 30 minutes away from both locations

Cost-Per-Hour Analysis

A single report revealed exactly what each hour of operation costs vs. what it earns

Inventory & Purchase Orders

Stock receipts, purchase orders, and pricing changes are seamlessly managed weekly

Margin Reporting

Real-time profit margin data ensures products are always priced competitively and accurately

Multi-Location Management

Both stores running on the same platform with performance access to both locations

Responsive Support

Can call multiple times a day and talk to a support team member that know her account

The Results

Smarter Hours. Sharper Margins.

“I was able to calculate exactly what it cost me per hour to be open and we adjusted our hours accordingly.”

— Kristen Lee, Owner, Pine & Peoria Liquor

Since switching to KORONA POS, Kristen has transformed how she runs Pine & Peoria and Pine & Harford Liquor & Wine. What used to require being physically present at the store is now accessible from anywhere she is in real time.

The cost-per-hour report alone changed how she manages staffing and store hours. The experience on the first store was so strong that she brought her second location onto KORONA POS without hesitation.

1 hr

Total staff training time

2 stores

One platform

18%

Increased profitability per week

Real-time

business performance and accurate data

Know your numbers. Run your business.

Join the businesses using KORONA POS to run smarter operations, no contract required.