From Four Systems
To Just One
4 to 1
Systems replaced. KORONA POS consolidated Lightspeed, Square, GoForms, and WooCommerce onto one platform
17 POS
Locations across three states from visitor centers, campgrounds, and educational programs all unified on one dashboard
5 min
Average support resolution time. KORONA POS logs in remotely and fixes the problem before you hang up
With KORONA POS, we have one system for everybody. And it’s been a game changer for not only our campgrounds and visitor centers, but for the entire back end of our operation.
— Makenna, Finance Manager, FIND Outdoors
Disconnected systems with little support.
“A lot of the time the systems wouldn’t work and they had no customer service. So, it was kind of figure it out for yourself. And we’ve lost some money over time using those because
it wouldn’t work without internet.”— Makenna, Finance Manager, FIND Outdoors
FIND Outdoors has been preserving land and connecting people to nature since 1972. The organization grew across three states by adding visitor centers, campgrounds, kayak rentals, and educational programs. But with the growth of the organization, their operations and technological systems had become disconnected, each with its own limitations and none with meaningful customer support.
Lightspeed handled retail at visitor centers. Square ran campground transactions. GoForms collected demographic data. WooCommerce managed educational event registrations. Four systems, four support lines, created a different set of issues and none of which were easy to solve.
Separate platforms with across 17 locations
Systems went offline without internet, losing sales and data
Previous POS system provided zero onboarding support
Rental waivers were handwritten and manually scanned
One system for every part of the operation.
FIND Outdoors switched to KORONA POS and consolidated all of their separate platforms into one POS system. From day one, the KORONA POS team was hands-on, helping migrate products, training staff across locations, and ensuring every terminal was configured correctly before going live.
Campground staff now carry tablet terminals to check in visitors anywhere on site. Kayak waivers are signed digitally and attached directly to the customer record. Educational program event tickets are purchased and waivers completed online before the event starts. And when something needs fixing, KORONA POS support logs in remotely and resolves it within minutes.
Offline Mode
Transactions captured even when wifi goes down, so no sale is ever lost at a remote location
Tablet Terminals
Allows staff to carry portable POS terminals to check in campers anywhere on site
Digital Waivers
Rentals and event waivers signed digitally and attached to the customer record automatically
Online Event Ticketing
Educational program tickets purchased and waivers completed online before arrival
Unified Reporting & Dashboard
One dashboard across multiple locations, three states, and every operational data
Responsive Support
Remote login capability means support can see exactly what staff see and fix it directly and quickly
One System.
Total Coverage.
“When we did Lightspeed, we had to do it all on our own. With KORONA POS, they’ve been with us from the very get-go. Helping pull in our products, training our staff, and making sure everything was set up correctly.”
— Crystal, CFO, FIND Outdoors
Since switching to KORONA POS, FIND Outdoors operates with a consistency and simplicity it hadn’t experienced before. All 17 locations run on one platform. Sales are captured even when the internet goes down. Kayak waivers are digital, easily stored, and searchable. Educational events are pre-registered online. And when something needs attention, support is always there and available. The cashier who had been waiting for the new system showed up on installation day in a shirt that said “Today is a happy day.” She wasn’t wrong.
Platforms consolidated
Lightspeed, Square, GoForms, and WooCommerce replaced by the KORONA POS
On unified dashboard
Visibility across visitor centers, campgrounds, & educational programs across three states
Support resolution time
24/7 in-house customer support with onboarding, unlimited training and remote login capability
Sales From Outages
Offline mode captures every transaction at remote locations when wi-fi goes down
Multiple locations.
One system that handles all of it.
Join the businesses using KORONA POS to rnify operations, eliminate downtime, and get support that stays until the problem is solved.
